NIS 2012 Renewal

Norton Security | Norton Internet Security
1

My existing NIS license has 49 days left to expiration.  Today I purchased a 1-year renewal and registered and activated the new product key.  My subscription status now says that I have 366 days remaining.  Since I had 49 days remaining on the old product key, I should have 415 days remaining.  How do I reclaim the 49 days that got lost?

2

you activated it and it overwrites the old subscription it happend to me

3
naidoo wrote:

you activated it and it overwrites the old subscription it happened to me



That is true,  however Chat Support were able to add the extra days to my subscription when I had a similar problem.

Thanks.

4

Thanks to all for the helpful suggestions.  I chatted with Norton tech support, and they quickly corrected the problem and extended my subscription to the correct expiration date.  Excellent tech support!

5
sierrahiker wrote:

Thanks to all for the helpful suggestions.  I chatted with Norton tech support, and they quickly corrected the problem and extended my subscription to the correct expiration date.  Excellent tech support!



I am glad they could help and thanks for letting us know.

6

My existing NIS license has 49 days left to expiration.  Today I purchased a 1-year renewal and registered and activated the new product key.  My subscription status now says that I have 366 days remaining.  Since I had 49 days remaining on the old product key, I should have 415 days remaining.  How do I reclaim the 49 days that got lost?