Hi
Thank you for the screenshot. Follow Steps here->Delete the Norton folder under Program Data->Turn OFF UAC --> Set Boot Time Protection to Normal -->Run LU --> Restart-->Turn ON UAC. Let us know how it goes.
Zriffic wrote:I paid Norton $99.99 to clear up my computer when I started getting this message and my IE stopped functioning. Eight days later I am getting that same error message again but fortunately IE is working. I have tried restarting the computer and it works for a few days and I get that error message again. I have also used the removal tool to remove and reinstall the program but the same problem develops. The problem seems to be with Norton. I have the 2012 version and am losing patience with this. What is going on Norton? How about some type of reply to this message board.
Please tell me you did not seriously pay $99 for help? Always ask on here as many people are extremely helpful and can solve the majority of problems. Some times they are out of users control and Symantec will have to fix things with in their program.
My last message was attemtpted to be for YANK not ZRIFFIC but this useless forum doesn't even allow you to edit your own posts once you leave the page . so I'll waste even more space on it attempting to get the message across, despite having originally clicked the "reply to this post" icon under YANK'S message -
:-
YANK
You'll have to forgive me as I can see how you interpreted my remark as directed to you but that was NOT my intention -
I was typing hoping that someone from Norton/Symantec/Wherever , would read this thread and say something official - i wasn't referring to the end users like you who give their time to try and help people. it's just unfortunate that my post is below yours and it looks like that.
For what it's worth - I was plagued by this problem in Windows 8 until I turned off User Account Control and now it seems to have stopped completely.
In understand how that isn't a solution for anyone who wants user account control turned on though.
ramshrii wrote:Hi
Thank you for the screenshot. Follow Steps here->Delete the Norton folder under Program Data->Turn OFF UAC --> Set Boot Time Protection to Normal -->Run LU --> Restart-->Turn ON UAC. Let us know how it goes.
Thanks, Shri, but as I said earlier, it's only happened just the once so far, so I'm not about to start dicking around with my system just yet.. I'll wait and see if it happens again, but a reboot is certainly a quicker temp fix.. I'm really hoping Symantec is working on this problem and will release an update to fix it.
Hi betabloke,
No problem - no offense taken. I knew you were referring to my post and just tried to explain why I answered that way. The volunteer comment was to let you know that you were communicating with another customer and not a Norton employee.
FWIW, there are Norton employees (admins and mods included) who frequent these forums on a regular basis, not only to "police", but also to alert the teams at Norton of situations they see repeatedly. I'm sure you have seen where someone posts that something is wrong and the reply is that it is a known situation and Norton is already working it. Sometimes that initial report starts with another post that was flagged by an admin/mod. There are not many posts (if any) posted that are not read by the admins or mods.
betabloke wrote:My last message was attemtpted to be for YANK not ZRIFFIC but this useless forum doesn't even allow you to edit your own posts once you leave the page . so I'll waste even more space on it attempting to get the message across, despite having originally clicked the "reply to this post" icon under YANK'S message -
To edit one of your posts, you need to click on the 'Options' link at the top right of your original post. Then click on 'Edit Reply'. This is only available for about 1 hour after your original post. This is so the context of your post will not be changed after replys have been posted. When that happens, the thread can make no sense.
If you want to make sure your post is directed to the right individual, you can include their name at the beginning of your post or you can click on 'Quote' above the menu bar for the reply.
I have been using norton for a couple years I’ve now got the new one for 2013 and its completely destroyed my laptop and I can’t do anything with it at all. Pretty bad that I’ve paid for a product to protect my computer and this error has come up but norton can’t even fix it. A foot through my laptop would have been a cheaper way to break it. I can safely say I won’t be using norton ever again!!
I am not sure what you are referring to Betabloke and am not offended by anything you've posted on this thread. I have had no problems for 2 days so far since using the removal tool that automatically revoves and installs NIS at the same time. I hope I didn't just jinx myself.
I just spotted your self correction.
I had trouble opening NIS 2013 this afternoon and that did it for me. I removed 2013 and loaded NIS 2012 from disk. I have 72 days left on NIS 2012 and if I get any burps, I'll replace Norton with Kapersky going forward. Again I loaded it as the first program on a new computer 2 weeks ago with my remaining 5th license. I think 2013 is a flaky product and the lack of a positive response from the mother ship scares me away. I don't want to re-up and get stuck for another year unless the issue is specifically addressed and user experience confirms that it's gone.
Hey Norton....Ralph is upset.
Five days since using NRnRT and I have had no error messages. Hopefully this is it.