Hi, I've been having this problem now for the past few weeks where occasionally upon startup of my desktop computer (Windows XP, Service Pack 3), Norton reports that the firewall has been turned off. Turning it back on fixes it temporarily. But at a later time when I turn on the computer the problem will return.
I first tried simply restarting the computer which only temporarily fixes things. Then I reinstalled NIS 2013 after using Norton Removal Tool to remove all traces of it. The problem still persisted so I became worried about the possiblity of an infection.
So I updated my definitions and ran every scan possible including a full system, but each one turned up nothing. However, for many months I had been seeing in my history things like WS.Trojan.H and Suspicious.Cloud.9 being exonerated, but I read that was nothing to worry about. I also ran a full system scan with Windows Defender and Malwarebytes but those two also turned up nothing.
At my wits end I clicked "Get Support" under the "Support" option on the front page. Autofix reported that it had fixed some Installation issue. But everytime I run autofix, it reports tht the issue has been fixed repeatedly. I'm not sure what to do next, can some one help me?