As the title says, opening links within NIS 2014 to Norton Account, Help or Norton Management always opens in a non default browser. Has anyone else come across this?
As the title says, opening links within NIS 2014 to Norton Account, Help or Norton Management always opens in a non default browser. Has anyone else come across this?
Thanks, I have checked and all the defaults are set to the one browser, all other websites open in the default browser. It's just NIS that opens them in the non default one.
I'm using Windows 8.1 64-bit w/Update 1 and IE 11.0.7 (the default browser on the system), Firefox 29.0 and Opera 20.0.1387.91 (the one NIS opens its web links in)
Please visit:
http://windows.microsoft.com/en-us/windows-8/choose-programs-windows-uses-default
…
Please revisit your settings for IE in windows using instructions in that link or use protocols or extensions option, select html from it.
I've checked them again and IE is the only one that has default settings, Firefox and Opera have none.
IE Defaults
Firefox Defaults
Opera Defaults
Ok. Thanks for posting the screen shots. I have learnt that IE11 in win 8.1 has some issues with Norton. (But this is a new one.)
Have you restarted your machine since the problem occured?
Did the issue araise after an update or new installation?
Just for confirming your problem, can you please change default browser to Mozilla FF and see if the problem still occur? (You may revert it later, but do restart your system after each change ie setting default browser.)
Keep us posted…
NIS was installed yesterday and the machine was shutdown overnight, it was doing it yesterday as well. I can try changing the default browser and I'll let you know the results.