NIS 5 download will not install on OSX 10.5.8

Archive
1

I purchased and downloaded from Norton site the NIS 5 for Mac last night. After the download finished, nothing happened.

I read the info, clicked on Norton Internet Security Installer, clicked on "Open", and still nothing happened. What should I do.

I have never installed any internet security on my 2009 Macbook. I have now read several posts that say Norton doesn't work with Safari.  Is that true? Should I ask for a refund? Thanks for any help.

2

The Norton Internet Security 5 disk image only includes the product that is compatible with Mac OS X 10.7 and later. The e-commerce Web site where you purchased the product hsould have sent you a link to get the older product, but it looks like it's broken at the moment.

 

Go to

http://us.norton.com/digital/promo

 

And click on Norton Internet Security for Mac to download the product, which will include the Norton Internet Security 4 product that supports 10.5.8. 

3

Thanks Ryan,

that download worked and everything seems to be working alright now.

Glenn

4

Ryan,

There are several places on the synmantec product renewal website that say NIS 5 is compatible with 10.4.X and later versions of MAC OS X.  I tried to discuss/confirm with the Chat line but got NO response at all.  Symantac is capable of hounding me every 5 minutes with a pop-up reminder to renew my subscription but they can't seem to fix their own problems in a timely manner.

gene

5

Hi,

 

Could you point out where it says that?

 

Thanks