About 1.5 weeks ago I was watching some episodes of Family Guy online from a "free" site that I have used many times before without any problems. http://www.free-tv-video-online.me/ This site links to pages that are embeded to video files of other sites. As I said, I've used it many times with no problems. After watching 2 episodes, I clicked on a link to watch a third. As the page opened I noticed what appeared to be a pop-up or more accurately a pop-under. I thought it was strange because I had an autoupdated NIS 2012 and have pop-ups blocked by IE10.
I immediately noticed something was wrong. The NIS icon in the tray disappeared and the system went directly into a reboot cycle. After it rebooted NIS did NOT load. When I clicked on the icon to start up NIS my laptop BSOD'd. This was followed by many reboots manually and many BSOD's.
I tried all of the following attempts to repair.
I tried updating NIS and full scan in safe mode. No threats found, no improvements. After normal reboot the main control page of NIS would not load. Still getting BSOD.
Tried NPE with no threats found and still no improvements. NIS panel still wouldn't load.
Scanned with updated Spybot S&D. Threat found: Smitfraud-C.generic (C:\Windows\svchost.exe). Threat removed. No improvements and NIS panel still won't load.
Scanned with Malwarebytes. No threats detected. No improvements.
Scanned with Super Antispyware free edition. Detected some kind of problem with a gaming program (Hyperlobby client used for matchmaking for flight sim games) that was installed maybe 2 years? prior to this problem. I let it remove and fix this "problem" that it saw as a Trojan even though I know this program to be safe. Still no improvements. NIS main control panel will not load.
The BSOD errors were telling me that there was a BIOS memory cache problem. I downloaded the latest BIOS update from Toshiba for my laptop (ver. 1.70) and installed it.
I did a Windows control panel add/remove programs uninstall of NIS. I also used the Norton removal tool afterwards to make sure that all components were removed. I downloaded and installed the latest version of NIS using the Norton DL Mgr. Installation progressed normally all the way up to the point where it starts NIS and opens the control panel main of NIS then my pc BSOD'd.
After several attempts to install/repair NIS I finally got it to install cleanly and load. However, after a reboot and/or hibernate restart, NIS home control panel will not load. The only way I can get it to run a full scan is in Windows safe mode because any time you click on the tray icon or click on "Open NIS" from the start menu I either get a quick hourglass and nothing happens or nothing happens at all.
I have run Spybot S&D many times since and EVERY time it finds Smitfraud-C.generic (C:\Windows\svchost.exe) over and over again.
I have run Super AntiSpyware free many times with no threats found.
Malware Bytes is not compatible with the latest version of NIS.
I have run a full system scan with the latest version of NIS from Windows safe mode with no threats found.
I know this HAS to be a virus. I have never had a single problem before this event.
Here are my pc specs:
Toshiba Sattelite L675D
Windows 7 Home SP1
AMD Turion II P520 Dual Core 2.30 GHz
4.00 GB of Ram
64 bit OS
The following are copies of the blue screen reports that come up after it BSOD's and reboots:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: a BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000001 BCP4: FFFFF80003099F5E OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\031813-36457-01.dmp C:\Users\Doug\AppData\Local\Temp\WER-86081-0.sysdata.xml
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt
_________________________________________
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFFA8005089BB0 BCP3: 0000000000000000 BCP4: 000000007EFA8000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\031813-74381-01.dmp C:\Users\Doug\AppData\Local\Temp\WER-120729-0.sysdata.xml
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt
_____________________________________
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8000307026B BCP3: 0000000000000000 BCP4: 000000007EFA0000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\031813-70652-01.dmp C:\Users\Doug\AppData\Local\Temp\WER-106860-0.sysdata.xml
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt
__________________________________________________ 03/22/2013
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF800033D9CDA BCP3: 0000000000000001 BCP4: 0000000000000018 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\032213-60450-01.dmp C:\Users\Doug\AppData\Local\Temp\WER-121696-0.sysdata.xml
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt
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Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8000305826B BCP3: 0000000000000000 BCP4: 000000007EFA0000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\032413-81619-01.dmp C:\Users\Doug\AppData\Local\Temp\WER-132304-0.sysdata.xml
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt
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Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: 1e BCP1: FFFFFFFFC0000005 BCP2: FFFFF800033C7CDA BCP3: 0000000000000001 BCP4: 0000000000000018 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
Files that help describe the problem: C:\Windows\Minidump\032413-21512-01.dmp C:\Users\Doug\AppData\Local\Temp\WER-46082-0.sysdata.xml
Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt
I have a copy of the file C:\Users\Doug\AppData\Local\Temp\WER-105456-0.sysdata.xml which was one of the first records saved and will attach as a pdf copy
I am the point where I don't know what else to do. The problem still persists. Any help would be greatly appreciated.