I have an i7-2600k (not overclocked with stock HSF) and a SSD.
When I do a full system scan, while on the SSD the CPU temp goes to 55-65C, and when NIS moves to the secondary stoarge drive (regular, not SSD) the CPU temp drops down to ~35C.
This also happens when NIS2012 is doing it's idle scan in the background when the computer isn't used. The computer starts beeping (BIOS warning for above 60C temps).
Why is it doing this only on the SSD and how can I fix this?
I did build my own system. There are three fans, one intake fan on the front, two exaust fans (one on top, one on the back of the chassis). My motherboard is a Gigabyte GA-Z68XP-UD3, and I'm running the latest firmware.
I have NIS running on other home-build systems currently with no issues (though they don't have SSDs)...
I found that thread before posting my question, and I'm having a similar problem, but the solution is saying it's not a norton issue and norton shouldn't be causing any CPU heat issues especially with a SSD -- but that's exactly what I'm seeing (as soon as it switches to the storage non-SSD, my temp goes back down).
1. TouchBIOS. It's a Gigabyte utility that shows various readings from the BIOS. I've used CPUID in the past, and I beleive it matched the Gigabyte utility.
2. I have, I don't recall the exact numbers, but it was in the 40-60% range and system idle processes took up the other 60-40%. Whereas the CPU usage was low, I can double check from home today if you need.
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I did build my own system. There are three fans, one intake fan on the front, two exaust fans (one on top, one on the back of the chassis). My motherboard is a Gigabyte GA-Z68XP-UD3, and I'm running the latest firmware.
I have NIS running on other home-build systems currently with no issues (though they don't have SSDs)...
Thermal issues can sometimes be a real pain in the butt to really pin down ....I run three machines ...One with standard SATA hard drive....one with full SSD ....both self builds .....and a Dell laptop self upgraded from standard 5400 rpm HD to a Segate Momentus Hybrid SSD .The fact that this is in a very confined location within a laptop ...and being a Hybrid drive ..the Solid state chips get warm.... and the conventional 7200 rpm component still doesn't take the temps to unsafe levels .
The thermal variations I see when Norton is running any process has never shown any excessive temp rise on any of the systems and I can only say that this has been the stable state of affairs for a good while now which makes me have doubts that the thermal issue is totally down to Norton processes ?
It can be hard to get the "airflow " to optimum efficiency sometimes ....Even with multiple fans placed in what may seem logical positions such as "low intake " combined with " high exhaust " outlets etc;
It doesn't always work out ....and localized "hot spots can crop up even after previous reasonably "cool running " . I noticed this in my Desktop which has customized cooling after beefing up the Graphics card ..I got high temps in spite of having what I considered "well placed " fans etc;
Tried loads of approaches and finally cured it by simply epoxying a small deflector plate in the casing after trying lots of locations I hit on the right place by trial and error
May not work for you , as all system layouts can vary ...but in "self built " systems..... this "hot spot scenario " can be a comon problem ! It could well be that the position of your SSD his just unfortunatly in a "dead air " spot ..I may be wrong ...but its worth investigating and seeing if there is any part of your internal drive bays that could be causing a "Hot spot "
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I did build my own system. There are three fans, one intake fan on the front, two exaust fans (one on top, one on the back of the chassis). My motherboard is a Gigabyte GA-Z68XP-UD3, and I'm running the latest firmware.
I have NIS running on other home-build systems currently with no issues (though they don't have SSDs)...
Thermal issues can sometimes be a real pain in the butt to really pin down ....I run three machines ...One with standard SATA hard drive....one with full SSD ....both self builds .....and a Dell laptop self upgraded from standard 5400 rpm HD to a Segate Momentus Hybrid SSD .The fact that this is in a very confined location within a laptop ...and being a Hybrid drive ..the Solid state chips get warm.... and the conventional 7200 rpm component still doesn't take the temps to unsafe levels .
The thermal variations I see when Norton is running any process has never shown any excessive temp rise on any of the systems and I can only say that this has been the stable state of affairs for a good while now which makes me have doubts that the thermal issue is totally down to Norton processes ?
It can be hard to get the "airflow " to optimum efficiency sometimes ....Even with multiple fans placed in what may seem logical positions such as "low intake " combined with " high exhaust " outlets etc;
It doesn't always work out ....and localized "hot spots can crop up even after previous reasonably "cool running " . I noticed this in my Desktop which has customized cooling after beefing up the Graphics card ..I got high temps in spite of having what I considered "well placed " fans etc;
Tried loads of approaches and finally cured it by simply epoxying a small deflector plate in the casing after trying lots of locations I hit on the right place by trial and error
May not work for you , as all system layouts can vary ...but in "self built " systems..... this "hot spot scenario " can be a comon problem ! It could well be that the position of your SSD his just unfortunatly in a "dead air " spot ..I may be wrong ...but its worth investigating and seeing if there is any part of your internal drive bays that could be causing a "Hot spot "
Ed
I never considered the hot spot scenario... that's definitily something I'll play around with in the next few days. Thanks.
I ran prime95 under "Small FFTs" for about an hour, no errors no warnings. Temp went to 71C. Did I do it right? Should I run it longer?
I also did a second experiment with the case open, and the temp only kids about 67C.
A_B I double checked the utilization whie Norton is running, and it varies from 8-90% (where the other 92-10% are system idle processes) and the CPU usage typically stays around 10%, but sometimes jumps to 70% (ccsvchst.exe).
I'm not convinced it's just poor airflow, because the CPU temp goes down as soon as NIS switches from the SSD to the regular drive.
The SSD should run much cooler than the HDD but some software, especially graphics can tax the CPU and raise temperature.
I'm using an old graphics card (256MB), but it does have a working fan on it. I don't do anything too graphically computational on a daily basis. When the BIOS gives a warning (at 60C), I'm either doing a full system scan or the monitor is off and NIS is doing the idle system scan.
Anything else that I do doesn't cause the temps to go that high (photo editing, etc.)
Have you tried running a Full System Scan and measuring temperatures? Is your main data on the HDD and not the SSD?
HDD's, Graphics HW without proper airflow (fan speed) and high usage would account for some of the temperature changes.
Maybe I'm not understanding correctly, the full system scan is what I've been running that switches from the SSD to the HDD and has the temp issues. I didn't get an infrared thermomemter (yet?), so the only ways I can measure temps are through software.
The SSD only has programs/windows on it, the main HDD is a storage drive (photos, videos, documents, etc.)
Thats running way too hot. It's not the case fans causing the issue it's the stock CPU cooler and thermal compound.
On a powerful system like yours the system bottleneck is the hard drive. Now that you have a much better performing SSD your CPU is able to work harder but it's getting way too hot.
If it was my system I would reset the heatsink with a good quality compund like artic silver. It needs to be done correctly with a very thin even layer and the heatsink needs to be secured without it sliding or messing up the compund to ensure good contact between the two.
If that doesn't drop the temps below safe limits at full load you need to consider getting a third party CPU cooler.
After reading all the steps you've carried out to try and beat this thermal problem ...I have to agree with DaveH regarding the next possible step
Troubleshooting thermal problems can be notoriously awkward to resolve and it always pays to start with looking at the simplest possible areas first such as airflow and general case cooling etc; .
As Dave says " bottlenecking " is a common cause of problems and it is worth investigating and trying the application of a fresh thin layer of good quality thermal paste . I have seen "stock assemblies " that were very poorly assembled and have subsequently performed much better after dismantling and refitting in the manner Dave has suggested here.....
[Quote]
On a powerful system like yours the system bottleneck is the hard drive. Now that you have a much better performing SSD your CPU is able to work harder but it's getting way too hot.
If it was my system I would reset the heatsink with a good quality compund like artic silver. It needs to be done correctly with a very thin even layer and the heatsink needs to be secured without it sliding or messing up the compund to ensure good contact between the two.[ End ]
There are lots of ideas floating around regarding the matter of "Sliding the heatsink around in order to bed it to the paste " Some swear by the "Slide " method ...and others don't ! ........I've found the best way is not to slide the heatsink around ,just as Dave has suggested !
The best way is to apply a thin and even coat of paste followed by a steady hand to place the heatsink squarely in position and hold it as steady as possible whilst the retaining clips are snapped into place ! The "even " pressure of the applied clips and an even and unbroken layer of compound shold result in a more efficient thermal connection ...Hope this helps...keep us posted on how it goes ...Good luck
On a powerful system like yours the system bottleneck is the hard drive. Now that you have a much better performing SSD your CPU is able to work harder but it's getting way too hot.
This makes the most sense out of everything I've read so far. Thanks.
bleeper24 wrote:
keep us posted on how it goes ...Good luck
.........Ed
I ordered Artic 5 (and the cleaner) should be here tomorrow. I'll update during the weekend.
Sorry for the delay in my response, the new forum software is causing me grief.
As I had mentioned in an earlier post in this thread, the Thermal Compound is something to consider and I agree with DaveH and Bleeper24 about it. If you have some extra $$ I would even go for a non-stock cooler, like Zalman or Cooler Master.
Try the stock cooler first with the Artic Silver. If the temp is lowered only a bit, then you should consider the above since the thermal reading which you posted on the CPU (if accurate) could pose a big problem. Please let us know.
Check the arctic silver website, they have very good instructions on how to do it the right way.
On my personal systems I always use Zalman coolers, they make a very high quality product. But the main reason I use them is not so much to keep it cooler but to be able to have a silent system because the better the heatsink works the more I can throttle down the fans so I don't hear anything.
But for systems I build for other people, the stock heatsinks usually work fine, they seem to have got a lot better over the years.
I also agree with the others, those temps are way too high and you have to get them down or your going to end up with corrupted files and data loss or burn out the chip.
Another way I test the CPU and temps is by using a big multi-GB file and using winrar or 7-zip to compress it to the maximum setting. It's a very cpu intensive process and if the file is big enough so it takes a half hour or so you get a good idea of maximum temperatures and system stability.
Got the artcic 5 today. Took off the heat-sink and the thermal paste that was there only covered about 50%-60% of the CPU in a circle in the center (I guess there wasn't enough of the pre-applied paste?), cleaned off the old thermal paste, applied the new one, and installed the heat-sink back.
My idle temp went down just a hair (it's in the low 20's), but after an hour of prime95 the full load temps are at 55C. I'll let it run for a few more hours to see if anything happens. I believe these temps are OK now?
You guys were right, it wasn't norton. Thanks everyone for the help.
WOW, from 71 down to 55 is a huge drop in temps. If it stayed that low for a full hour then it's working fine and not going to get any higher.
I love arctic silver, I always pay the few extra dollars for it. They even claim that the temp may drop a couple degrees after a couple days to break in but I doubt your going to get much lower than 55 with that chip.
It is after all a 95 watt chip running at 3.4-3.8GHz
I'm glad you got it working like it should, those temps were way to high and it's no good to have it chip like that if you can't run it like it was made for.