NIS harasses me. lies through its teeth and makes me paranoid

All,

 

I hate things that pop up for no reason. I hate being told lies. I hate panicking and feeling un-protected. I also hate the protective wall that Symantec has put up so that I seem to be compelled to come into this forum instead of being able simply to complain and be done with it.

 

I am able to deal with the nuisance but I should not have to.

 

Look at the attached screen capture (which, for some reason, I was compelled to convert to a PDF file).

 

If you've been connected 24/7 for days or weeks, don't you react as I do. Why has NIS apparently shut down LiveUpdate? Am I still protected? Why is NIS so stupid?

 

Yesterday somebody supposedly bearing the name Emanuelle (although just as likely really a Reshmi or a Salman) wasted my time in Chat and told me that coming here with my complaint might attract a glance from a Symantec employee. Well, that's possible, I suppose, but ....

 

I have been using Norton for a quarter century, BTW. Wouldn't use anything else!

 

Aokay