NIS IdSafe fails to validate password

Norton Security | Norton Internet Security
1

Identity Safe fails to validate my password when I try to enter through portal or when I sign in through the program on my computer. I am having this problem since last night. I can log on local but not out into the cloud through my program or the portal. I know my password is good. I did recently change my email address and I can log on to my Norton account

2

Identity Safe fails to validate my password when I try to enter through portal or when I sign in through the program on my computer. I am having this problem since last night. I can log on local but not out into the cloud through my program or the portal. I know my password is good. I did recently change my email address and I can log on to my Norton account

3

Hi,

 

Did you change your Norton Account Address from Norton Account Web Portal(account.norton.com)?

 

(Steps you used:- Browse to "account.norton.com"->Login with your Norton Account credentials -> Click "Profile" link under which you will see a section called "Account Information", did you change your Norton Account email address from this page and clicked

"Update" button).

 

If that is the case then its already a known issue, people are working on it to fix this issue.