We have had no issues with NIS 2011 and we are keeping it on my wifes system as she does not want to deal with the NIS 2012 ID Safe issues I am having.
Anyway, we have 377 days left on her NIS 2011 sub as I used one of the NIS 2012 keys on her NIS 2011.
Anyway, I wanted to get her NIS 18.7.0.13 update and toolbar 2011.7.6.3, etc for FF 11.0. When we run Live Update we get Virus defs, but the Process updates fails to complete so NIS 2011 stays at 18.6.029 with the toolbar at 2011.7.4.3
Anyway, nothing has changed! How can we fix this?