NIS2012 proxy settings with pac file

Norton Security | Norton Internet Security
1

Hi!

 

I use Norton Internet Security 2012, and would like to set the proxy server with a pac file. I created the pac file, and tried it with Microsoft Internet Explorer. It works fine. In NIS2012, I go to proxy server settings, put a tick to "Use automatic configuration script", and I set the URL as follows:

file://d:/proxy.pac

Behind a proxy server, I run live update, and it says "Unable to connect to the LiveUpdate server", like when I don't set the proxy server. When I connect to the internet directly, live update can connect.

In Windows I set full access to everyone on this file. I monitored the file with MS Process Monitor, but it's not accessed by any process. I monitored ccsvcsht.exe and it didnt try to find any "proxy.pac" file.

I think I tried everything in the NIS proxy server settings to make it work. If I set the proxy server manually, then LiveUpdate can connect. If i host the proxy.pac file on my local web server (IIS), and in NIS proxy server settings I set the URL: http://localhost/proxy.pac, then it works fine.

So the pac file is correct, but I suppose NIS ignores the "file://..." term.

I use Windows 7 Ultimate 64bit fresh install and NIS2012 19.5.0.145

Previously I tried it on Windows 7 Ultimate 32 bit with NIS2011 and NIS2012, and the problem was the same.

 

Any help would be appreciated,

Thanks in advance,

Sunny

2

Like I said, I never had to set one up, but it sure looks incorrect to me.

Internet and network paths use forward slashes /  but local paths use back slashes \

Seems to me for a local file it should not be file://d:/proxy.pac  It should be file://d:\proxy.pac

3

NIS help says: "Use the URL box to provide the HTTP URL or the script to the required PAC file (such as file://C:/Proxy.pac)."

But I tried it with backslash too. It didn't work. Anyway, thx for the advice.

4
Sunny83 wrote:

NIS help says: "Use the URL box to provide the HTTP URL or the script to the required PAC file (such as file://C:/Proxy.pac)."

But I tried it with backslash too. It didn't work. Anyway, thx for the advice.

It seems to want http(s) web URL (works), not local file URL (did not work).

5

Hi!

 

Is this problem forwarded to the Symantec developers, or do I need to write to the support?

 

Thx,

Sunny

6

The help contents incorrectly listed local file support, but has been updated to reflect HTTP based configuration only. 

Apologies for the confusion.

 

See MSDN for details:

http://msdn.microsoft.com/en-us/library/aa384097(VS.85).aspx

ERROR_WINHTTP_UNRECOGNIZED_SCHEME: The URL of the PAC file specified a scheme other than "http:" or "https:"

 

Please also note that not all the PAC capabilities available to IE / FF / Chrome etc. is available in NIS:

WinHttpGetProxyForUrl supports only ECMAScript-based PAC files.

 

 

Please report back of HTTP still does not work.



Pieter

 

 

7

Thanks for the detailed information, I see it's a common problem with winhttp api. I'll write to the product suggestion topic, and ask for local pac file support or more proxy options.

 

The HTTP URL works.

 

Sunny

8

Hi!

 

I use Norton Internet Security 2012, and would like to set the proxy server with a pac file. I created the pac file, and tried it with Microsoft Internet Explorer. It works fine. In NIS2012, I go to proxy server settings, put a tick to "Use automatic configuration script", and I set the URL as follows:

file://d:/proxy.pac

Behind a proxy server, I run live update, and it says "Unable to connect to the LiveUpdate server", like when I don't set the proxy server. When I connect to the internet directly, live update can connect.

In Windows I set full access to everyone on this file. I monitored the file with MS Process Monitor, but it's not accessed by any process. I monitored ccsvcsht.exe and it didnt try to find any "proxy.pac" file.

I think I tried everything in the NIS proxy server settings to make it work. If I set the proxy server manually, then LiveUpdate can connect. If i host the proxy.pac file on my local web server (IIS), and in NIS proxy server settings I set the URL: http://localhost/proxy.pac, then it works fine.

So the pac file is correct, but I suppose NIS ignores the "file://..." term.

I use Windows 7 Ultimate 64bit fresh install and NIS2012 19.5.0.145

Previously I tried it on Windows 7 Ultimate 32 bit with NIS2011 and NIS2012, and the problem was the same.

 

Any help would be appreciated,

Thanks in advance,

Sunny