No activity Listed~Activity/Web & No Activity on Weekly Report

I am using Norton Family Online on three of our home computers.

 

There is NO Activity Listed Under ~ Activity ~ Web on only ONE of our three computers.

 

Weekly Report - ONLY Time Usage is listed.  No Video Summary, No Search Summary, No Web Summary: Visited Sites is listed.    

 

The only Norton Family Online function that does work on the ONE computer is it locks the computer when set time is used up.

 

I have removed and reinstalled Norton Family Online 2 times and still does not work.  It was working on the one computer until a few months ago.  Working fine on our two other home computers.

 

Hours Spent On Computer - Is listed as one day ahead on ALL three computers.

 

I have tried online support and by phone several times to find out why the software is not running correctly on our system and still have no answer.

 

 

Any suggestions would be greatly appreciated!

Christine

 

 

I am using Norton Family Online on three of our home computers.

 

There is NO Activity Listed Under ~ Activity ~ Web on only ONE of our three computers.

 

Weekly Report - ONLY Time Usage is listed.  No Video Summary, No Search Summary, No Web Summary: Visited Sites is listed.    

 

The only Norton Family Online function that does work on the ONE computer is it locks the computer when set time is used up.

 

I have removed and reinstalled Norton Family Online 2 times and still does not work.  It was working on the one computer until a few months ago.  Working fine on our two other home computers.

 

Hours Spent On Computer - Is listed as one day ahead on ALL three computers.

 

I have tried online support and by phone several times to find out why the software is not running correctly on our system and still have no answer.

 

 

Any suggestions would be greatly appreciated!

Christine