No IE 11 Norton Internet Security add-ons installed

I'm trying out Norton IS on my newly delivered Lenovo laptop. There are no Norton add-ons available in the 'Manage Add-ons' lists and as a result the Safe Surfing, Identity Safe and, I assume, Browser Protection are not available.

I am running IE7 64 bit, and have checked both 32 and 64 bit IE11 browsers.

I don't want to uninstall the program and the re-install it as I do not know whether this will invalidate the remaining free trial period.

 

The worrying thing from a security perspective is that when I look in the Norton IS control panel it says that these features are enabled and working when clearly they are not.

 

Is there a way to add the Add-Ons without trying a fresh install? And if i do a fresh install will the trial continue from where it left off?