No License Available
Buy license to use all features of Norton 360.
It says this and I have a subscription..
Hello @user9254
iOS? | Android?
- NO license Available when adding new device here
- If you see a message that says “No License Available”, it is likely that the subscription in your account has expired or you have signed into an account without a valid subscription. here
Message: “No License Available” displayed in the Norton 360 app here
Activate or renew your Norton 360 subscription for your mobile device here
Fix an incorrect seat count in your Norton subscription after reinstalling Norton 360 app for iOS here
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AI Overview
To fix the “No License Available” error with Norton, you must either free up a license on an unused device by signing into your Norton account and managing licenses on my.norton.com, or purchase a new product with more seats. If the issue persists, check that your device has an active internet connection, that your Norton app is updated and that your account country/region is correct.
Transfer an existing license
If you have a Norton subscription for multiple devices, but you’ve used up your seats, you may be able to transfer a license from a device you no longer use to a new one.
- Go to my.norton.com in your web browser.
- Sign in to your Norton account with your credentials.
- Navigate to My Subscriptions from the account menu.
- Select the product you want to manage and click on Manage Licenses in the pop-up window.
- Find the device you want to remove the license from and click the bin icon under Remove License.
- Confirm your choice to free up the license, then you can install Norton on the new device.
Activate your Norton product
The “No License Available” error can also be resolved by activating your Norton product on the specific device.
- Open the Norton product window on your device.
- Click on Activate Now.
- Sign in with your Norton account email and password.
- Click Next to continue.
Check for other issues
If the above steps don’t resolve the issue, consider the following:
Ensure correct country/region:
If you purchased Norton in one country and are trying to activate in another, you may encounter this error. Update your country/region in your account settings to resolve this.
Check for VPNs:
Turn off any VPN settings on your device, as this can sometimes interfere with license activation.
Update the app:
Make sure the Norton app on your device is fully updated via your device’s app store.
Contact Norton Support:
If none of these steps work, it’s best to contact Norton Member Services and Support for assistance.
AI responses may include mistakes
Geographical restrictions , i have the same issue and further fees are requested for an other licence type
Hello @user9254
Please share your progress.
Hello @Aymen_Abid
“same issue”…meaning = No License Available?
and you’ve had no help from message here?
and you’ve had no help from Norton support here?
What Norton plan/product?
What’s your geo-location/country?
iOS? | Android?