No option to stop "Automatic Renewal" and no option to talk or chat with someone

Norton 360 for Windows
1

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Issue abstract: No option to stop “Automatic Renewal” and no option to talk or chat with someone

Detailed description:

Product & version number: Norton 360

OS details: Windows 11
Want to stop “Automatic Renewal”, but Norton does not offer an option for it and there is no option to talk or chat with someone either.

2

@Guajiro Log into your Norton account. You can disable automatic renewal there:

SA

1 Like
3

Thanks a lot. I finally did it.

4

Good news! Thanks for the post back.

SA

5

I followed instructions but in the end couldnt find cancel tab. what kind of scam is this???

6

@Peter_Morgenstern Did you find the “unsubscribe” discussed in step #3 ?

SA

7

How do I get a refund on renewal fee?

8

@Julie_Plaver Use this link to start the refund process:

SA