NOF 2.3.0.17 Update Problem

Archive
1

Hi everyone,

today my son noticed me that NOF required a pc restart. I rebooted tha pc and NOF wasn’t running: no icon in system tray, no ccsvchst.exe in task manager.

I rebooted the pc for the second time and now NOF is ok, version 2.3.0.17 but on “change account” and “Disable online security control” windows there is no text.

So I searched in pc and noticed that in NOF’s folder (MUI folder) there are two folders: actual version folder with only “09” subfolder and previosus version folder with many subfolders.

I think that new version is missing of localized text subfolders.

I attach logs files from C:\ProgramData\NortonInstaller\Logs<BR />
an extract:

2012-02-09-18-01-05-458 : 0x0228 : Information : done: applying patch: 0x80070bc2
2012-02-09-18-01-05-474 : 0x0228 : Error : InstallPatch failed 0x80070bc2
2012-02-09-18-01-05-474 : 0x0228 : Information : Engine: 0x80070bc2
2012-02-09-18-01-05-474 : 0x0228 : Error : InstallPatches failed: 0x80070bc2


Thanks in advance for replies.

2

Thanks for the reply,

I have two win 7 32bit pc and one with Vista sp1

The problem is on one of two with win7 32bit.

The other 2 pc are temporarily disconnected so have not yet received the update.

3

Axios,

 

Thanks for the update.  We are currently investigating the issue.

 

 

Thanks,

Katie

4

The problem was solved by another update with reboot on 20/02/2012.

Thanks.

5

Hi everyone,

today my son noticed me that NOF required a pc restart. I rebooted tha pc and NOF wasn’t running: no icon in system tray, no ccsvchst.exe in task manager.

I rebooted the pc for the second time and now NOF is ok, version 2.3.0.17 but on “change account” and “Disable online security control” windows there is no text.

So I searched in pc and noticed that in NOF’s folder (MUI folder) there are two folders: actual version folder with only “09” subfolder and previosus version folder with many subfolders.

I think that new version is missing of localized text subfolders.

I attach logs files from C:\ProgramData\NortonInstaller\Logs<BR />
an extract:

2012-02-09-18-01-05-458 : 0x0228 : Information : done: applying patch: 0x80070bc2
2012-02-09-18-01-05-474 : 0x0228 : Error : InstallPatch failed 0x80070bc2
2012-02-09-18-01-05-474 : 0x0228 : Information : Engine: 0x80070bc2
2012-02-09-18-01-05-474 : 0x0228 : Error : InstallPatches failed: 0x80070bc2


Thanks in advance for replies.