Hi. Signed up today for new non-premium account. Registered, added Safety Minder to Mac laptop running 10.7 (downloaded correct version) and linked two user profiles to account.
Got message when logging into children's user account that monitoring was on, checked my computer that accounts were linked, monitoring and websites were blocked (ie., known, familiar adult sites). No blocking was done, no activity was reported. Restarted laptop, uninstalled and re-installed Safety Minder, re-checked links and added a few websites to blocked list - no impact on ability to access sites.
Any suggestions? Very frustrating that not even basic settings are easily handled or troubleshooting.
Best
B_A