Hi, I’m looking for some assistance. I have Norton 2009 installed, however every time I try to do a quick scan or a full scan, it comes up with ‘initializing’ and then nothing happens. I believe that Norton is working as my auto protect keeps saying that a virus has been detected, however now every time I try to do anything on the laptop, I get the following error message:- globalroot\systemroot\system32\gasfkyyjdwedweqct.dll I don’t seen to be able to do anything to get rid of it. Any suggestions please?