Norton 360 backup locks up pc at setup

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As I stated in my previuos thread I am using widows xp and it locks up at set up there for I cannot even select a save location for files

I recently installed norton 360 v2 and have been unable to setup the backup feature as it locks up my pc everytime it goes to search for files to backup and locations. Tech support was totally useless spending 2.5 hours uninstalling reinstalling 360 both on my end and via remote access. I am running windows xp. Any help would be appreciated

I'm sorry but what you may have said in another thread is no help when you start a new one. There are thousands of messages here.

 

I hope someone can help you but the more complete the information you give the more likely that will be.