I have a new PC after the last one suddenly failed and I am trying to restore a folder that was backed up.
All I seem to be able to do is download individual files from that folder… can I not select all and have all of them download?
Did you try #2 Files => Browse for Files and Folders => Restore All…
You’ll likely need to choose location…since, new machine.
Restore happens as per the configured backup set. If you restore to a new device, you cannot expect Norton to restore your files as per your desired folder structure of your old device.
Please review:
Restore pictures, music, or other important files from Norton backup sets
https://support.norton.com/sp/en/us/home/current/solutions/v6958542
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