Norton 360 block windows service application

Norton Security | Norton Internet Security
1

I recently developed a windows service application on the .net 2.0 platform which basically accesses a server on the network periodically (say, every 4 hours) to download and install any software updates that have been placed on the server. But as soon as the application tries to download the new file, Norton 360 blocks it as a threat and prevents it from operating. the server is perfectly safe and reliable and, somehow, I want my anvitvirus application to ignore blocking it. I tried defining the application's containing folder as an exclusion to the autoprotect function of 360, but it did not work properly and it eventually got caught and quarantined by the AV. I'm looking for a solution that will permanently prevent Norton 360 from blocking the application on the computers of my network.

PS: I want to distribute the application on other computers in my department and dont' want to bother them with false threat messages.

Thanks

 

2

Hi

   Check in the Tasks->Check Security History->Quarantine->Find the file and search for the name of the feature which is marking this file as Threat.

    If you want to make this program communicate with the server and download updates then you have to allow this programs communications in Firewall->Program Rules.

     And If you want N360 to allow all the communications to and from the server then create another exception in the Traffic Rules to allow the inbound and outbound communications.