I am using Norton 360 V4 (fully updated) installed on Windows XP Home (fully updated).
I have a wireless printer installed (fully updated) and cannot connect to the local interface as you would do with a router. The printer ip is 192.168.0.7 My current network settings are set to restricted, with the exception of the printer which is set to full trust.
If I disable the Smart Firewall completely, by right clicking on the icon at the bottom of the taskbar and then attempt to connect to the printer through the browser again, then it's successful; I have full access.
I'm confused.
I didn't have this problem with Windows Vista. I could use Vista but I prefer XP :)
I can confirm this does allow access to the printer, but also other computers and devices. However I would prefer a complete lockdown while still having full access to the printer.
According to the documentation you should be able to configure a device to Full Trust on a Restricted network, and it should work. However, yours is not the first report of problems being encountered in this configuration. I think you would have better luck setting the network to Shared and then individually restricting other devices. Otherwise, you could try purging the network and starting over to see if you can get your preferred arrangement to work.
Yes I could set the default to shared but then the disadvantage is that any new devices that I'm not aware of are also set to shared and that means I have to keep checking the network. I have purged the network as suggested, then hit refresh; still no joy :(
Is Symantec aware of this? Perhaps this is something worth mentioning while they work on the next beta.
Edit recap: I do not have this problem with Windows Vista Home Premium.
It is the difference between XP and Vista/Win 7. Networking is different with XP. Microsoft made a lot of changes in Vista and Win 7 to make connections easier and more secure. I suspect that Symantec will not be able to specifically design something to work around those differences and still maintain compatibility with the newer operating systems.
UPDATE: I have found the problem. There is an incompatibility with the NETGEAR WG111V2 wireless adapter and Norton 360 V4 when using Windows XP Home. I know this because the other wireless adapter I'm using, the one built in my laptop - Intel(R) Wireless WiFi Link 4965AGN works flawlessly.