Norton 360 blocking yubico authenticator APP. Quarantined

Norton 360 for Mac
1

Issue abstract:Norton 360 blocking yubico authenticator APP.
Detailed description:
Update is now being Quarantined
Product & version number:

OS details:15.0.1

What is the error message you are seeing?
yubico authenticator APP. Quarantined

If you have any supporting screenshots, please add them:

1 Like
2

I’ve got the same issue, sounds like Norton 360 is mistakenly flagging the Yubico Authenticator app as a security threat and quarantining it. Is this a false positive?

3

I sent a notice to tech-support and I’m still waiting, but it looks like it’s being a false flaging of the app…

4

Sounds great. If it’s a false flagging issue, they should be able to help resolve it. Feel free to share their answer

5

It looks like it not just Norton.
Dear John,

Yubico responded to your review of

Yubico Authenticator80x80 Yubico Authenticator
Yubico

"Hi there! Thank you for letting us know. We are aware that some anti-virus software flags the app as a false positive. We are in contact with the AV vendors to try to resolve this

6

Thanks for sharing! :handshake:

7

Got this today from support.

Erin (Yubico)

Oct 31, 2024, 10:54 AM PDT

Hi John,

Thanks for your patience here.

We have confirmed the application available in the MacOS direct download is consistent with the one posted on our website and Yubico Authenticator’s GitHub repository. Based on our investigation and the report provided in your submission as well as details in VirusTotal, the detection is a false positive. While we cannot prevent false positives, we can alert security vendors when such detections occur and ask them to prevent a particular file from being flagged in the future. Using the information you provided to us, we have submitted a false positive report to avoid detecting the software as malicious in the future. If you have any outstanding concerns, please let us know.

Best,
Erin
Customer Support Specialist Yubico