Norton 360 cannot find backup settings

Norton 360 for Windows
,
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: need to edit destination of backup

Detailed description: According to support, in order to edit backup destination, i need to: " Change the backup destination

  1. Open your Norton device security product.
  2. If you see the My Norton window, next to Device Security, click Open."

However, when i open my norton 360 and am at the home page/dashboard, there is no place i can click to open the “Device Security”.

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

2

Hello @Yok33

Classic view > Settings > Backup Settings

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image1177×781 46.8 KB

Manage Backup > Configure [+]

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image1177×782 25.5 KB

Configure [+] > What Where When

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image1180×785 33.7 KB

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Open My Norton calls My Norton Dashboard view
Open Norton 360 calls Norton 360 Classic view
Norton 360 Classic - Settings call Norton 360 Settings
Norton 360 systray button - Settings call My Norton Settings

png_19926
png_19926266×303 27 KB

Note: we’re all hoping v24.x will be user friendlier

3

Get started using Norton Cloud Backup
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19213795

Delete backup set and files
https://support.norton.com/sp/en/us/home/current/solutions/v19828921

Manage backup files on Norton Backup Drive
https://support.norton.com/sp/en/us/home/current/solutions/v19828933

Modify settings for or rename your Norton Backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v19828922

Add or exclude files and folders in your backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v20534334

Choose the location of the files to be restored before running Norton Backup
https://support.norton.com/sp/en/us/norton-360/current/solutions/v7927242

Restore pictures, music, or other important files from Norton backup sets
https://support.norton.com/sp/en/us/norton-360/current/solutions/v6958542

4

Activate Norton Cloud Backup
https://www.youtube.com/watch?v=1bOQgbPFcW0

How do I set up and run Backup?
https://www.youtube.com/watch?v=sKB7ewZFzwQ

How to back up files using Norton Security with Backup
https://www.youtube.com/watch?v=CnnjjxcQ9fg

How do I restore my files from a backup set?
https://www.youtube.com/watch?v=hw_eLAut4nw

5

Hello @Yok33