Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.
Issue abstract:
Detailed description:
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
the disk is connected
Is the disk connected when you start the computer?
Does Windows Explorer show a drive letter for this disk? That is required for Norton to be able to connect to the drive.
Drive letter is ok. With the Standardsatz I have a red flag. Foto enclosed.
I have deleted the Standardsatz. Thank you for your help.
Please update this thread if you decide to set that same backup again.
I do not understand you. For me the atter is solved.
I thought that you were trying to access that backup. As you deleted it, I was wondering if you were going to try to re create that backup.
