Norton 360 deleted my uTorrent

Norton Security | Norton Internet Security
1

I've been using uTorrent for a long time now and for some reason Norton deleted it (opencandy file).   I've seen the thread from a few years ago about setting uTorrent up as an exclusion but now I can't even find the file in my programs to set it up as an exclusion within Norton.

Please help so I can get my torrents...

Thx...

Dave

 

2

@spellbound81: You can direct contact with Norton Support here. Meantime, you can do the following:

  • Save your current uTorrent profile, then rid of the risky app (scroll for proof) as admin; then use OLDER versions of uTorrent. They are uTorrent 2.0.4 or 2.2.1. For more, you can test the following downloads@ Oldversion.com
  • Try qBittorrent.

For more, you can read this post by Chris Hoffman.

Then, I too did a test on my Windows 10:

1. Installed uTorrent v3.4.5.41865 successfully (Windows Defender did not block it).

First off, the said exe (MD5, 89144ed117c1d506ae3ab6d0e12f4d4b) has been flagged as riskware, according to this VT file.

1) Windows does not recognize uTorrent as a verified publisher yet.

2) I met the following bundleware during the express install. They are Yahoo! Search/ Toolbar and Pluto TV. So far, I also kindly suggest that you learn how to avoid installing junkware, or customize a potentially bloated install process. Examples are, AOL Desktop for Windows, Windows version of Skype, and other legit/ risky computer programs.

2. When it comes to Norton 360, it then detected uTorrent v3.4.5.41865 as PUA.OpenCandy. Soon, Norton 360 too deleted & cleared the install of utorrent PARTIALLY. See the following imgs:

(NOTE: The half-gone utorrent was left in the programs list)

BTW, the original setup file on desktop remained.

Oh... wait!

Now, even my attempt to view the properties for the installer was blocked. The exe was deleted automatically, soon.

PS:

  • You can read this PUA.Drivereasy for more references.
  • OpenCandy 101: (Turns out that OpenCandy too has the power to infect the latest Windows 10.)

OpenCandy is an "Adware" module designed to install on a personal computer during software installation. 

In addition to individual company/vendor sites distributing their own freeware/shareware, commercial depository type download sites also host OpenCandy infected software.

  • Brothersoft
  • CNET
  • FileHippo
  • Softpedia
  • SourceForge
  • Softonic
  • μTorrent
  • Cheat Engine
3

Hi, Dave. This info is for Norton Security, but may help your issue by excluding this item from being scanned.

To exclude high-risk security threats from scanning

  1. In the Norton product main window, click Settings.

  2. In the Settings window, under Detailed Settings, click Antivirus.

  3. In the Antivirus settings window, click the Scans and Risks tab.

  4. Under Exclusions / Low Risks, do one of the following:

    <ul>
	<li>
	<p>In the Items to Exclude from Scans row, click Configure.</p>
	</li>
	<li>
	<p>In the Items to Exclude from Auto-Protect, SONAR and Download Intelligence Detection row, click Configure.</p>
	</li>
</ul>
</li>
<li>
<p>In the window that appears, click Add Folders or Add Files.</p>
</li>
<li>
<p>In the Add Item dialog box, click the browse icon.</p>
</li>
<li>
<p>In the dialog box that appears, select the item that you want to exclude from the scan.</p>
</li>
<li>
<p>Click OK.</p>
</li>
<li>
<p>In the Add Item dialog box, click OK.</p>
</li>
<li>
<p>In the window that appears, click Apply, and then click OK.</p>
</li>
4

I've managed to find my uTorrent file and I've added it to the exclusions in Norton (per instructions from the uTorrent thread from last year)...restarted my computer....and upon trying to open uTorrent my Norton blocks and deletes it again.  The only way I can use uTorrent now is to disable my Norton.

Please tell me there is a fix for this or that Norton is working on this??

Dave