Norton 360 Download Problem

Norton Security | Norton Internet Security
1

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2

Hope someone can help. I recently purchased a new system which had a trial version of Norton Protection Sysytem installed. The trial ended and I decided to renew. I chose to purchase Norton 360 and downloaded the program. The icon is now on my desktop but while attempting to open I receive the following message:

 

N360S200.exe has stopped working. Windows is looking for a solution. 

 

This is followed by:

 

A problem caused the program to stop working. Windows will close the program and notify you if a solution is available.

 

I cannot open the program at all. My operating system is Windows Vista Home Premium with Service Pack 1. 

 

Any help is greatly appreciated. 

 

Thanks!

3

Sounds like corruption. Here's the fix.

 

  1.  Download the Norton Removal Tool: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid 
  2. Reboot if necessary. 
  3. Download Norton 360: http://shop.symantecstore.com/servlet/ControllerServlet?Action=DisplayPage&Locale=en_US&SiteID=symnahho&id=ProductDetailsTrialPage&productID=63489500
  4. Right Click on the file after finished downloading>Run as Administrator
  5. Proceed with Installation.