Norton komt met norton 360 foutcode 5 create directory fail sfx file. met de inhoud. wat is hier van de oplossing??
[2026-02-12 12:33:43.902] [info ] [isfx ] [21836:14036] [5981C4: 91] No cmdline resource found.
[2026-02-12 12:33:43.917] [info ] [isfx ] [21836:14036] [74AB32: 186] *** Starting SFX (25.12.10212.0), System(Windows 10 (10.0.26200) arm64) ***
[2026-02-12 12:33:43.917] [info ] [isfx ] [21836:14036] [74AB32: 187] launched by:‘13232-D:\Software\TC UP\TOTALCMD.EXE’
[2026-02-12 12:33:43.925] [debug ] [isfx ] [21836:20720] [F23FE4: 62] Sending report data: ({“record”:[{“event”:{“type”:25,“subtype”:1,“request_id”:“dca184cd-1539-4fca-90b3-ca76c3033b24”,“time”:1770899623918},“setup”:{“common”:{“operation”:“install”,“session_id”:“cbfe20b3-fce8-432f-bb7b-9f2fb317d42f”,“stage”:“sfx-start”,“title”:“”},“product”:{“name”:“sfx”},“config”:{“main_products”:[{“product”:“norton-suite”,“channel”:“”}],“sfx_ver”:“25.12.10212.0”,“trigger”:“13232-D:\Software\TC UP\TOTALCMD.EXE”,“cmdline”:““C:\Users\csdew\Downloads\norton_360_standard_online_setup.exe” “},“system”:{“memory”:15982,“processors”:8,“workstation”:true}},“identity”:{“hwid”:“E350C5C89E828A6C14F3E1FE34F92AFC517D4E02110EDEFC3F55C701F5F25299”,“fingerprint”:“1E1E6D3683D81489E9528530380465BC”,“endpoint_id”:“1e522481-3b1a-40e6-8ab1-2662b894d0ad”},“installation”:{“action”:“INSTALL”,“aiid”:””,“time”:1770899623927},“platform”:{“architecture”:“ARM64”,“os”:“WINDOWS”,“version”:“10.0”,“build”:“26200”,“lang”:“nl-NL”,“time_zone”:-60},“product”:{“edition”:1,“id”:9999,“version_app”:“25.12.10212.0”}}]})
[2026-02-12 12:33:43.925] [info ] [isfx ] [21836:14036] [6E5798: 34] SFX started with command line ‘C:\Users\csdew\Downloads\norton_360_standard_online_setup.exe’
[2026-02-12 12:33:43.939] [debug ] [isfx ] [21836:14036] [9A458A: 35] DSA for file ‘C:\Users\csdew\Downloads\norton_360_standard_online_setup.exe’ verified with result ‘true’
[2026-02-12 12:33:43.939] [error ] [isfx ] [21836:14036] [FDE1F8: 67] Create directory ‘C:\Windows\Temp\asw-92981df8-24e7-450f-b4e4-45a5fcc78b0f’ fail 5!
[2026-02-12 12:33:43.941] [warning] [isfx ] [21836:14036] [FDE1F8: 84] Skip temp folder delete, path is empty
[2026-02-12 12:33:43.941] [error ] [isfx ] [21836:14036] [74AB32: 256] Exception: Create directory fail
Code: 0x00000005 (5)
[2026-02-12 12:33:44.034] [debug ] [isfx ] [21836:20720] [F23FE4: 76] Sent report success, status:‘200’.
[2026-02-12 12:33:45.804] [info ] [isfx ] [21836:14036] [74AB32: 272] *** Ending SFX after exception (5, 5) ***
[2026-02-12 12:33:45.804] [debug ] [isfx ] [21836:20720] [F23FE4: 62] Sending report data: ({“record”:[{“event”:{“type”:25,“subtype”:1,“request_id”:“32aafe48-9171-48d3-8567-2e4a0e08ceea”,“time”:1770899625804},“setup”:{“common”:{“operation”:“install”,“session_id”:“cbfe20b3-fce8-432f-bb7b-9f2fb317d42f”,“stage”:“sfx-fail”,“title”:“”},“finish_state”:{“reboot”:“0”,“ret_code”:“5”,“crash_msg”:“”},“product”:{“name”:“sfx”},“config”:{“main_products”:[{“product”:“norton-suite”,“channel”:“”}],“sfx_ver”:“25.12.10212.0”,“trigger”:“13232-D:\Software\TC UP\TOTALCMD.EXE”,“cmdline”:““C:\Users\csdew\Downloads\norton_360_standard_online_setup.exe” “},“system”:{“memory”:15982,“processors”:8,“workstation”:true}},“identity”:{“hwid”:“E350C5C89E828A6C14F3E1FE34F92AFC517D4E02110EDEFC3F55C701F5F25299”,“fingerprint”:“1E1E6D3683D81489E9528530380465BC”,“endpoint_id”:“1e522481-3b1a-40e6-8ab1-2662b894d0ad”},“installation”:{“action”:“INSTALL”,“aiid”:””,“time”:1770899625805},“platform”:{“architecture”:“ARM64”,“os”:“WINDOWS”,“version”:“10.0”,“build”:“26200”,“lang”:“nl-NL”,“time_zone”:-60},“product”:{“edition”:1,“id”:9999,“version_app”:“25.12.10212.0”}}]})
[2026-02-12 12:33:45.838] [debug ] [isfx ] [21836:20720] [F23FE4: 76] Sent report success, status:‘200’.
[2026-02-12 12:33:45.838] [info ] [log_module ] [21836:14036] [66BA7A: 29] LogModule is going to be destroyed.
[2026-02-12 12:33:45.838] [info ] [log_module ] [21836:14036] [66BA7A: 30] =====================================================================================================================