About three weeks ago my automatic updating stopped working without any notification to me. I'm using Windows XP and my subscription is still valid. When I first noticed it it had not updated for 11 days and worked fine when I did a manual update. I have had 3 chat sessions with support people and their best advice was that Norton 360 will not advise you if automatic updates don't work and that I should manually check every week to see if it is working. Obviously there is a fortune to be made by anyone who can write into the software a check that will advise users when automatic updates stops working. I must be a bit gullible because I thought the software was better than that or am I being fed a load of rubbish. Meanwhile I definitely won't be recommending Norton to anyone