Norton 360 (Mac) doesn't detect EICAR test virus

Hello,

at virustotal.com, Symantec does detect this virus test file.

But when I download it to my Mac, it does not.

Also, unrelated, Norton Safe Web extension blocks legitimate sites such as http://akelpad.sourceforge.net/forum/index.php , (using Firefox on Mac), and it blocks every single page of this, and there is no possibilty to stop this other than completely deactivating the extension. I paid a lot of money for this product and I would expect a decent extension that will allow whitelisting of domains / subdomains if it has such issues with false positives.

Please fix these two things.

Thanks.