Am I correct in thinking I can install Norton 360 over my expiring Norton Internet Security? Any likely problems, and will I have the same security with 360?
Hi Mike_Dunbar,
You have to uninstall Norton Internet Security first, and only then you can install Norton 360. If NIS is the only Norton product on your computer, then you can follow these instructions:
Note: the removal tool will wipe out your settings and any other Norton products installed on your computer.
-Also, back up your Identity Safe data beforehand:
-download the removal tool from here and save it to your desktop:
Download the correct edition of your Norton 360 from the appropriate link below and save it to your computer (note: only version 3.5 is compatible with Windows 7; 3.5 is currently not available as a disc version):
Norton 360 Standard Edition version 3.5
Norton 360 Premier Edition version 3.5
-make sure you have got your Norton 360 product key handy (on the CD sleeve if you bought Norton 360 as a boxed version; in your confirmation e-mail if you purchased Norton 360 as a download).
-deactivate any other security software you may have, such as Windows Defender. However, please leave Norton running. As a side note: running two real-time security programs on one machine is not recommended.
-if you wish, you can create a system restore point
-disconnect physically from the internet (remove the internet cable) that way your computer is not exposed.
-if you're in Vista: right-click on the removal tool icon, run as administrator; run the removal tool 2-3 times to remove NIS, rebooting each time after every run
-after running the removal tool: if in Vista: right-click the Norton 360 icon, run as administrator, let it install itself. When it wants to connect with the web, connect again to the internet. Type in your product key to activate Norton 360. Also, run LiveUpdate until there are no more definitions to be downloaded.
Message Edited by Yaso_Kuuhl on 01-05-2010 03:15 PM
Mike_Dunbar wrote: will I have the same security with 360?
Ofcourse yes. N360 has all the security features that are available in Norton Internet Security + Backup feature.
You can also look at this comparison chart over here:
http://www.symantec.com/norton/products/charts/comparison.jsp?pcid=mp