Norton 360 platinum paid subscription

Norton 360 for Windows
1

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: I was unable to activate Norton 360 using the product key I purchased at the retail store.

Detailed description: After my Norton subscription expired, I was unable to activate Norton 360 using the product key I purchased at the retail store.

Product & version number:

OS details:

What is the error message you are seeing? When I clicked the subscription icon in the app, it redirected me to the online subscription purchase webpage. I was unable to activate the product key that I purchased from the retail store.

If you have any supporting screenshots, please add them:

2

What retail store did you purchase your 360 from?

Try entering the new key at My Norton - Login | Manage, Download or Setup an Account