Good morning,
I am currently running Norton 360 Premier with the latest version along with MBAM with the latest version. MBAM claims that these two programs should get along just fine and seem to have so far.
My question is that a couple weeks ago, Norton flagged and quarantined a file in the MBAM folder as trojan.pandex. The file in question is c:\program files (x86)\malwarebytes anti-malware\00025707.tmp. My computer is only about six months old and has been acting fine. It had no symptoms of infection and still doesn't. MBAM has never deteced any malware on this system.
Running scans with Norton and MBAM in safe mode showed nothing and still don't. I also tried NPE and nothing came up. The computer has been rebooted several times and and nothing has come up.
I posted a question on MBAM's forums and got this response:
This is we are pretty sure norton putting these files there and detecting them. This we dont think is intentional just some quirk with the norton program. I have analyzed files from other users and it contains malware definitions that arent from us. How they are getting in our folder seems to be a result of norton for some reason. These files do not exist on machines that arent running norton.
After asking if this was a false-positive on Norton's part, I got some more information:
they are not malware. They are malware definitions that instruct some program how to detect malware. They arent from malwarebytes though. Best thing to do is submit some of those tmp files to norton and see if they recognize them.
So far, I have seen three MBAM users post the same type of situation on their forums, so this seems to be a pretty common thing. Any information would be greatly appreciated! I just want to make sure my system is safe!