Norton 360 restore from backup - help!

Norton Security | Norton Internet Security
1

Hi,

 

I hope someone can help, as I'm rather confused.

 

After a hard drive failure, I'm restoring data from an external hard drive.  When I go to the "Restore Files" window, I can choose what I want to restore - Pictures, Office Documents, Folders etc.  But all my Pictures and Office Documents etc were in Folders.  So, can I just select all the Folders, and all their contents will come across?  Do I need to select Pictures etc as well?  Would that bring them across twice?

 

Obviously I'd really like my files to stay in the folders they were in before my hard drive failure.

 

Sorry if it's a stupid question.

 

Thanks,

 

Tim.

 

 

2

"The only stupid question is the one you don't ask .... " <s>

 

Hang on for some help on that recovery situation since I don't use N 360 myself.

3

Hi Tim,

 

Welcome to Norton Community Forums!!

 

Refer to the following Symantec KB to know about restoring files with Norton 360:

https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?ct=us&docid=v6958542_N360_N360RET_6_en_us

 

Thanks,

 

HarryP