I bought a copy of Norton 360 5.0 for my Windows 7 PC but whenever I put the CD in and tried to install it it would simply not respond. I then downloaded a 30 day trial so I could install it that way. I went to renew my subscription and put it in the product key (the one that came with the disc) and everything was going fine. But now it's come to a window that says 'subscription renewal' and informs me that it's launching my web browser. It also says to not close the window and that I'll be redirected to the Symantec website, however this window has been open for at least half an hour now and nothing has happened and I don't know what to do! :( any help would be appreciated thank you.