NORTON 360 scan stalling

When I am running a quick scan it keeps stalling at : Performing Insight Network Scan........ checking for: SecurityRisk.URLRedir

I have tried leaving it to run for 40mins but it wont move on. Help please.

Hi KatrinaWatson,

 

Welcome to Norton Community!

 

Sorry for the inconvenience. Try to download Norton Power Eraser & run a Rootkit Scan with it:

http://www.norton.com/npe

 

Thanks,

HarryP