I’ve had this error for over 3 months. Have performed all actions to correct as suggested and uninstalled and re-installed. Finally able to access the app, but still unable to ‘activate’. When is this going to be corrected? My PC is advising I have no security activated. This is not good!
Issue abstract:
Detailed description:
Product & version number:
OS details:
What is the error message you are seeing?
If you have any supporting screenshots, please add them:
@Sharon_Watkins Hello. Please give us a bit more information to assist with:
-What version and build is your Windows install? IE: Windows 10 Home or Pro 22H2 19045.6093 is the latest
-What is your version of Norton 360 and its build? IE: Version 25.6.10221.993 appears to be the latest
SA
FYI!! Another user corrected their error 2016 issue in this thread:
SA
Windows 11, Norton 360 Deluxe III, Ver 25.6.01211 (build 25.6.10221.948). No screen shot.. I uninstalled & reinstalled today. Can now open, but system is dissallowing me to activate.
Thanks for the post-back. Still getting error -2016? Did you log into your Norton account via a web browser and delete the license for your computer that has the issue? Just trying to make sure that was also done.
SA
OMG! It worked. Thank you so very much.
Hallaleujah!! Great news indeed. Thanks for posting back.
SA
You made my day! Have a blessed and safe rest of day. Thanks, again. Norton’s needs to include this resolution in the Server Issues.
You’re most welcome!! And thanks for the kind words as well. If you would please mark the thread as solved so that, the resolution can be seen by others who search the forums for it when they have a similar issue. Just select the post that is the solution ( the small box with a check mark ). Would be much appreciated.
SA
Where’s the box with check mark? I selected ‘Solution’
You got it. Thank you, other can now see the solution. Don’t hesitate to drop in if you have other issues. Someone will always be glad to help.
SA