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Nodoby seemed to reply to you, so I thought I would. Alas I do not know what operating system and release you are using. Moreover, some of the technical names, I cannot find. I suspect you are using Vista and whilst I have several Vista installations, I do not have Norton 360 v2 on those specific m/c's. Here is just an observation, it may not assist but then again..
Are you aware that out of the box Norton 360 v1 or v2, will NOT allow connections to network computers even in the same domain or workgroup? YOu have to go into Firewall and traffic Rules and as the top priority open access. If you have already done this, then apologies, and hopefully someone else will shortly reply.
This is how I set my network up in Norton 360 ver2 and should do the trick for you, assuming that your network is already functional:
Trusted Networks
1. At the Main Window, I selected "Manage Firewall" from the menu that pops up while mousing over the "PC Security" section.
2. On new window that opens "Firewall Protection Settings" select the "Network Locations" tab.
3. You find 3 tabs under "Network Locations": "Active", "Trusted", and "Restricted"
4. Starting with the "Active" tab, ensure your internet gateway (this is a router in my network) is listed here. My router was identified by the MAC Address, and was listed as "Protected" in the "Security" column. As best as I can tell, protected status only shows that Norton is monitoring and firewalling your pc FROM the network.
5. So, assuming that your network is secure, you know and TRUST the systems connected to the network, and you simply want to share files and network devices, select "Trust" from the bottom toolbar. This gives a blanket trust level to every device on this network! If you are unsure of whether you want to do this, review the Un-Trusted Networks section below.
6. A "Properties" window will open, asking for a description and selection of a trust level. Most people will be ok with selecting the first trust level "Allow file sharing on this network" Now your gateway device displays as a "Shared" network location in the list under the "Active" and "Trusted" tabs.
7. You MUST repeat the above steps on any other PC"s running Norton 360, in order to establish the trust level for the network on each PC.
8. Your network should be up and running now!
Un- Trusted Network
If you do not trust, or know the other devices on your network you should not establish trust for the network itself in steps 5-7. Some examples of networks I would not establish trust with: A public Wi-Fi hotspot (Starbucks, hotels, community provided), shared Wi-Fi (pirating, or sharing Wi-Fi with a neighbor or vice versa), or any wired or Wi-Fi network that I do not explicitly control the security and access to.
1. Follow steps 1- 4.
2. At this point, you will leave the network displayed under the "Active" tab alone. The "Security" column should say "Protected" for the displayed network.
3. Select the "Trusted" tab. This is where you set up a trust w/ a specific network device. Select "Add" from the bottom toolbar.
4. The "Add Trusted Computer" window will open asking for the IP or MAC address of the PC you would like to establish trust with. I recommend using MAC address’s, as this will ensure that PC will always be trusted if the IP address changes on you.
5. You will need to repeat these steps for each PC or network device (Network Attached Storage, Network Print Hubs) you would like to trust.
6. At this point you should assign a descriptive name for each PC you just assigned trust to by selecting the "Properies" button from bottom toolbar of the "Trusted" tab (this helps when you have a lot of network devices).
7. You now need to repeat these steps for the other PC"s running Norton 360.
8. Your network should be up and running now!
I hope this helps you out. Sorry about the length
To Azmcole
Well this is quite different to my "Traffic Rules" Solution and I see how it works. Now I wonder if your method means that in Network Map your "My PC" security status is protected rather than "At risk". Anyway I welcome this alternative. I wonder how others do this.
Actually, I do not see a "My PC" object under my Traffic Rules... or anywhere in the firewall settings. Ditto for the Network Map and the "At Risk" , only my backup is at risk on the main norton window.
FYI - I am using 360 Ver 2.3.1.4
If you are refering to the list of pc's displayed under the Network Locations as the Network Map, I actually have alot of pc's and network devices individually trusted by the MAC addresses, including the router/gateway (on the Trusted tab). At the Active tab listing, I have just left the router/gateway in the default setting of Protected (I worry about getting a hacker on the wireless band, so I hope I am protected from outsiders w/ my configuration)
Sadly, I do not understand those Traffic Rules enough to help anyone with them. Honestly, I am not very proficient w/ the inner workings of firewalls (hardware or software). I understand enough to get myself online and keep at least the beginner level of hackers out.
These Traffic Rules definitely are a factor that could affect network connectivity (I may have even modified them at some point in my efforts to establish network connectivity). I will end up reading up on them at some point in the future, though, I am interested in knowing how you have your rules set up for your network if you don't mind.
Sorry. Your previous post was so informative I assumed your were a guru.
On the Norton's Main Windows, in the bottom left there is a click through to Network map.
Usually the first network device seen on the left in the Network map is labelled "My PC".
You will not see My PC under Traffic Rules or in firewall, and I apologize for the confusion I caused.
The rule I set up was simply to allow traffic across TCP/IP and specifying the range i.e. something like 198.162.2.1 to 198.162.2.25
Then you move the rule to the top of the traffic rules; now traffic can flow freely between the networked devices that fall within this range.
come back again, if I am unclear.
After doing a fresh install of Norton 360 v2 on my computer, I connected it to my work network (1G network). The network computers are visible on the network security map, but not on the network connection. My system runs on MS vista home premium 32bit.
I tried editing the network details to full trust, but the network PCs still don't appear on the network connections.
Any ideas are greatly appreciated. Thanks in advance.
I realised I can access the network PCs shared folders via the command line ...
\\netcomputer\folder\
ie, writing down the address in the command bar. Unfortunately the computers themselves (besides mine) are not visible on the network connection.