Norton 360 won't open - Solved! Easy fix!

I haven't been in my Norton 360 for quite a while.  I thought I would open it today and make sure the the virus signature database was updated.  Surprise, but it wouldn't open!  I came to this forum and saw the discussion about this issue.  I tried the fix that Norton suggested but it didn't work.  I found an easy fix:

 

1.  I uninstalled Norton 360.  Even though it wouldn't open, the uninstall feature worked by clicking on Start, Norton 360, uninstall.

 

2.  I then shut down the computer and went to my favorite computer store, Microcenter.  I bought ESET Smart Security 4, came home and installed it.

 

3.  I ran a scan to be sure there were no problems and then updated the virus signature database.  I have ESET NOD 32 Antivirus on my other two PCs and have never had a problem.  ESET Smart Security 4 has a few more features than NOD 32 Antivirus.

 

Another satisfied customer!