Good day, Norton aplication is auto-protect my computer from trojan.gen which is in c:/windows/install/csrss.exe , it every few seconds appearing. I dont know what to do. Please help. Thanks
hi
Is Auto Protect saying it has removed the threat/failed to remove/require manual removal?
Have you updated Norton and run a full system scan with all settings set to aggressive(their will be false positives)?
If not able to scan in normal mode boot into safe mode and run a scan (to do so press F5/F8 while system starts)
If you have run a scan still problem persists its better you pay a visit to these free malware removal forums
register in any one bleeping gets quite buisy at times so in which ever you post and request help you will have to wait patiently
www.bleepingcomputer.com
http://www.geekstogo.com/forum/
http://www.cybertechhelp.com/forums/
http://forums.whatthetech.com/
(Links provided by Delphinium)