Norton Anti Virus 2012

Hi,

 

In 2010, bought hardcopy of the AV pgm from the shop and had no trouble installing it. Last year bought softcopy and it was a breeze installing.  This year repeated the cycle and have hit a snag.  In fact I bought the pgm twice and have been faced with the

"This program cannot run in DOS mode".  Grateful if someone could shout out with some directions Pl

Thanks a mil

JohnnTann