I had installed a copy of anti-theft a year ago on my PC and tablet and purchased a new license at Fry's to renew. While active, there is no way to get the software to accept the new license like internet security allows. I waited for the license to expire, installed the PC version and tried to use the new license using the standard install process signing into my account and using the (Add Norton Anti-Theft License). It will not allow me to use the license code. The system wants me to renew on-line as it say my license is not an email license and is not valid.
How do you get past this issue of updating your license using a new boxed sold version?