Norton blocked my website as a "Known Dangerous Web page"

Norton Security | Norton Internet Security
1

Norton Antivirus blocked my Weebly shop website www.precisionpendulum.com.au as a "Known Dangerous Web page".

Having read this forum, I know a lot of people have the same problem and have had their problem resolved by Norton. I have lodged an appeal with Norton almost 24 hours ago and nothing has happened yet.

Firstly, can someone from Norton please help me with this and remove my website from your "Known Dangerous Web page" list?

Secondly, why did this happen in the first place? Note that the message did not use words like "suspected" or "detected", but "Known Dangerous Web page". Seeing that many other people have had the same problem and then cleared by Norton after all, claiming a clean website as a "Known Dangerous Web page" costs the owner a lot of money in direct sales and customer confidence, and, therefore, future sales. This is simply defamatory to the said website.

2

Thank you, all landing pages are now 'Safe'.

3

https://safeweb.norton.com/report/show?url=https://info.diagnostax.co.uk/capital-allowances-toolkit = Safe -> Business/Economy

https://safeweb.norton.com/report/show?url=https://info.diagnostax.co.uk = Safe -> Business/Economy

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https://safeweb.norton.com/report/show?url=https://www.diagnostax.co.uk = Safe -> Business/Economy

4

 

https://www.diagnostax.co.uk/

Dispute submitted successfully

 

https://safeweb.norton.com/report/show?url=https://www.diagnostax.co.uk = Warning -> Phishing 

We'll try to call attention. 

5
Diagnostax:

Is there a way to have the domain - https://info.diagnostax.co.uk - checked by Norton so that all the pages can be given the all-clear?

https://info.diagnostax.co.uk/

The website is currently under review. You cannot submit dispute at this moment 

https://safeweb.norton.com/report/show?url=https://info.diagnostax.co.uk = Warning -> Phishing

We'll try to call attention.

6

I submitted the page (which is a landing page) not a website and I received an email saying the page was safe but when I check it is still logged as "Known Dangerous Web page". This is obviously a problem.

The bigger problem here is that we have over 100 landing pages with the same issue (all made on HubSpot - https://www.hubspot.com/). Surely I can't be expected to go through this process for every page?

This seems to be a bigger issue between Norton and HubSpot here.

Is there a way to have the domain - https://info.diagnostax.co.uk - checked by Norton so that all the pages can be given the all-clear?

7

The website is currently under review. You cannot submit dispute at this moment

https://safeweb.norton.com/report/show?url=https://info.diagnostax.co.uk/capital-allowances-toolkit = Warning -> Phishing

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We'll try to call attention: 

8

Norton Safe Web analyzes and rates websites to see how they affect your device.

As a site owner or a site visitor, you can submit the website for the Norton Safe Web rating evaluation.

Please follow the steps below for site rating dispute:

  1. Go to https://safeweb.norton.com
  2. Enter the website you want us to evaluate in the search field and press Enter
  3. Click on "Click here to submit a dispute"
  4. Enter the required details in the form and click on Submit button 

https://safeweb.norton.com/help/site_dispute

Dispute resolution could take up to 2 days and you will receive email notification:

Use this form to submit URL which you believe is incorrectly classified by Norton -
Safe Web URL submission portal - https://submit.norton.com/?type=URL

SafeWeb rating of the submitted website will be evaluated within the next 48 hours:

9

Thank you

10 
https://www.precisionpendulum.com.au/

Note: Dispute resolution could take up to 2 days and you will receive email confirmation once validated

https://safeweb.norton.com/report/show?url=https://www.precisionpendulum.com.au/

https://safeweb.norton.com/

We'll try to raise attention to your concerns.