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Issue abstract: Norton blocking connection to devices on own wifi
Detailed description: Example being connecting laptop to Smart TV to cast screen. I am only able to do this by turning off both the VPN and Firewall. Is there somewhere in the app I can configure device list that I want to connect to?
Product & version number:Norton 360
OS details: Windows 11
What is the error message you are seeing? N/A
If you have any supporting screenshots, please add them:
Hello Karen. Does cast work correctly with just the VPN disabled and Firewall not disabled as a test? Cast is notorious for not working with a VPN.
SA
Hi SA
I did that test and I have to disable both VPN and Firewall. The thing is that I have always been able to cast to Smart TV with both VPN and Firewall enabled. I suspect there has been a new version of Norton released and this functionality is no longer available and I don’t know were I can specify which IP’s are safe
Thanks
I’m almost certain you’ve upgraded to version 24.xx . WiFi, VPN and firewall issues are common in that latest version release. You mentioned Norton as “the app”. Are you using the Microsoft Store app for Norton on Windows 11 in S mode? Just clarifying what is written. 
SA
Hi SA
Im using norton 360 downloaded from the norton site rather than an app. Sorry for the confusion
Karen