Norton Blocking Legitimate Websites

[Robert_Usischon]

The new version of Norton is continuously blocking legitimate websites that I have used for years. Is there a fix? Sending reports to Norton doesn’t seem to cut it.

[bjm]

@Robert_Usischon

The new version of Norton is continuously blocking legitimate websites

Hello @Robert_Usischon

Care to share example/s?
(spaces with domain name/address to break link

use Preformatted text </> to break link

[Robert_Usischon]

</rewards.rampartcasino.net/>

[bjm]

@Robert_Usischon

rewards.rampartcasino.net

2ba69d97573f/2024-10-28T23:19:59.503Z

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False Positive and False Negative Submissions Portal [here]

Submit a file or URL to Norton [here]

Report a suspected incorrect detection to Norton [here]

Respond to incorrect Norton alerts that a file is infected or a program or website is suspicious [here]

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rewards.rampartcasino.net
URL Analysed: https://rewards.rampartcasino.net/
Norton Rating  Safe
CURRENT CATEGORY  Travel

https://safeweb.norton.com/report?url=https://rewards.rampartcasino.net

[bjm]

https://rewards.rampartcasino.net/

[wiliamr]

This is another example: 33b22a1a6150/2025-11-15T13:53:08.061Z

[bjm]

@wiliamr

This is another example: 33b22a1a6150/2025-11-15T13:53:08.061Z

Hello @wiliamr
~ are you running a VPN?
~ is… https://consumercenter.mysynchrony.com/…the correct address?

https://www.synchrony.com/

https://consumercenter.mysynchrony.com/consumercenter/login

[bjm]

Hello @wiliamr

[wiliamr]

Not running VPN. Not doing anything different. The upgrade occurred, then unable to log onto Carecredit.com. My laptop with no Norton logged into it just fine.

[bjm]

@wiliamr

Not running VPN. Not doing anything different. The upgrade occurred, then unable to log onto carecredit.com. My laptop with no Norton logged into it just fine.

Hello @wiliamr
fwiw ~ I can reach:
https://www.carecredit.com/
https://consumercenter.mysynchrony.com/consumercenter/login
https://id.synchrony.com/idp/en/register
Note: I do not have log in credentials to test.

Norton 360 v25.11.10580

[bjm]

@wiliamr

Not running VPN. Not doing anything different. The upgrade occurred, then unable to log onto carecredit.com. My laptop with no Norton logged into it just fine.

Hello @wiliamr
If/When you re-install Norton 360…and you cannot reach website/s you trust.
And you cleared browser cache n cookies…tried another browser…submitted false positive report…added exclusions?

Please contact Norton support.

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