Norton Bootable Recovery Tool 2016.1.1.25 is now available

Hi,

The Norton Bootable Recovery Tool team has released version 2016.1.1.25. To download this version, visit Norton Bootable Recovery Tool page. The update is available for all supported languages and regions. 

To verify you have the latest version, launch the Main User Interface, click on Help, and select About.

This release includes the following highlights:

  • Retrieve Data from an infected system which won’t boot
    • Retrieval support for FAT32 and NTFS drives
    • Choose the files/folders to retrieve easily
  • Mapping the mounted NTFS drives with the Windows drive letter
  • Other minor enhancements and bug fixes 

If you have any questions, feel free to let us know on the Other Norton Products forum board. 

Gayathri Rajendiran
Norton Forums Administrator
Symantec Corporation

or is the Norton Backup Drive in fact nothing to do with NBRT? I ask because when I came back to my laptop just now there was a message that 'Norton has performed a back-up task and when I checked this is what I found:

Edited at 12.31 to remove personal details from the snip! Amended snip to follow.

*** Edited at 12.37 to attach amended snip:

Norton Backup 2017-01 2nd_1.PNG

When I renewed my Norton it was at the time of great changes to the range of Norton products and at first my new version had the description 'with backup' but it then changed to what you see in my signature.

So perhaps this Backup isn't anything to do with NBRT?

*** 2 days into a new year and I'm losing the plot already!

Norton Power Eraser, NPE, is a very powerful tool that can leave your system unbootable if you allow it to delete everything it finds. It can sometimes flag system files, and if you delete those, Windows may not boot.

For the right click not showing the Open With, try holding the Shift key while right clicking on the .iso file.

 

Hi Peter,

I'm now getting to the point of going beyond my skill level and am likely to more harm than good.  I'll see if I can get  a photo of the start up options and revert, but am not sure it's worth taking it any further.

Thanks again,

Ian

Hi again Peter,

Tried again with the same result: the Norton BRT home screen, an initial burst of activity on the DVD drive, a blank screen, then nothing.  Pressing the PC start/stop button shuts it down and a normal restart follows. 

I think I'll give this one a miss.

Thanks anyway,

Ian

The disk I made worked correctly for me. Are you rebooting your computer with the DVD in the drive and booting from that?

Hi again Peter,

It appears I'm not the first to "lose" the Windows Disc Image Burner!  I found this thread:

https://social.technet.microsoft.com/Forums/office/en-US/d532f9a3-f4a8-4d23-909d-ed79b5e60ba0/windows-7-disk-image-burner-went-away?forum=w7itpromedia

and followed the instructions of "Teckmaster", just a few posts down, and was able to activate the software.  I used it to generate the DVD and here's what it produced:

https://www.dropbox.com/s/tcmyqehcjqq9d60/Success.jpg?dl=0

which looks just like the aborted one, except I didn't get the error message.  I'll report back when I've tried id out using the instructions provided for "Run a scan ...".

Ian

I went to my Win 7 machine and tested this. Right click on the ISO and click on Open With. Then you will see the option for the Windows Disc Image Burner. That should create the bootable disc for you.

 

disk burn win7.jpg

When burning a bootable ISO image, you should not have to choose a burn type. A data DVD would just store the files, but would not be bootable.

I'm not sure why you would have seen the request to download the Express Burn Disk software. Windows should have just gone to the built in burning feature.  What version of Windows are you using?