I am on Win 7 Pro SP1 64 bit.
Downloaded latest version of Norton Bootable Recovery Tool and installed on clean system and created the CD on that system.
Ran CD without a network connection on the possibly infected computer (the win 7 pro machine).
After the Recovery Tool ran for about an hour (it had found trojan.Maljava!gen23) the computer did a blue screen with the BAD_POOL_CALLER error.
When I rebooted to the CD it started the scan from the begining.
I stopped the restarted scan and booted from the hard drive.
There was no log file in c:\NBRT
Thanks,
John