Norton browser no longer access passwords

Norton browser no longer populates my passwords. When I go to my Norton 360, Password Manager and select Access Vault and opens a new blank tab.

The only way to access my passwords is by going to my Norton account, under My Protection tab select Password manager.

The kicker is, Edge works perfectly and populates passwords.

Hello @Jerome_DiCenso
Did you try Sign Out => cycle browser => Sign In?

fwiw ~ I’ve noticed Norton Private Browser…sometimes…has an issue updating.
Have you tried updating Norton Private Browser?
Have you tried updating Norton Password Manager with NPB?

What’s your Norton Private Browser version#?
What’s your Norton Password Manager version# with NPB?

Norton Private Browser v127.0.26097.121
Norton Password Manager v8.2.1.360 with NPB

fwiw ~ Norton Private Browser…Unlock vault…okay…my side.

fwiw ~

ther is a bug norton is working on it now

1 Like

Thanks for the suggestions. Tried them and had the same results.

One more note to mention, this became and issue after moving into the new Norton Utilities Ultimate. From the post below, it looks like a bug has been discovered and the software team is on the case.

ther are many bugs in the Norton Utilities Ultimate but norton is working on many of them in a rush so i hope they soon is gone and the auto clean bug are they working on right now but it is not a small bug ther are proberly many more bug fix when it is comming and i now proberly 2 other major ther is getting fix after but now whee see i dont now how they is taking them just what they is taking

Just wayt the patch is comming i now the patch note and it is a good patch ther is comming but just take the time i now the unofficielle patch note and it is a miner good bugfix when it is comming ther just need to bee more in it before it is comming

Ore maybe it is the major 24.3

ther has just bin a new password manager update out now it works in windows 10

ther is a fix out to the password manager on the phone and they is also working on the bug in norton utilities on the highs level level 3 so they is taking it series so ther is possible som fix in the end of this mounth