@BAKAR88 Following up with the thread. I have not reinstalled Norton Clean on my Galaxy Z-Fold 3 5G since it died earlier this year. To date, I have NOT had any of the issues that I had before having to have the device replaced. I am of firm belief that Norton Clean was the issue, in that, it wasn't fully compatible with the release of Android 13 as it was released. My personal recommendation for you is uninstall the app and await Norton to revamp it.
Thank you for posting this thread. I do find it very interesting although I do not own the devices you have mentioned. It would be easier to find if moved to a different forum and also helpful to others there with similar issues.
That said I have used Norton Clean for some time now and do not find it to be very useful or informative. The cleaning of junk files it does on my phone is very minimal something like 600KB while other cleaners find 214MB to clean.
The award page that comes up is very trivial and may be made for children I would assume and the only real feature I found useful is the percentage of storage used which is available of course through other means. Deleting of apps can also be helpful but I have many other ways to uninstall.
Norton should consider a complete overhaul of this app and based on what has been said in this thread I am going to uninstall Norton Clean to be on the safe side.
Just an update to previous posts. I have NOT reinstalled Norton Clean on my replacement device. To date, there are no issues. Android 13, at least the Verizon release doesn't play well with Norton Clean for some reason. I DON'T recommend using it.
Although I don't mention Norton Clean in my thread I have suspected that Clean was indeed the culprit, since all the latest updates from my carrier, Verizon, have been installed on the replacement phone I received. There are no issues to date with the replacement device. Things got so bad that eventually there was no "touch" inputs available, I then had to factory reset the device using the external keys and remove my data then return the phone as bad. Please, also keep in mind, these devices are known for black screen issues with the inner screen. I'm on my 3rd device for that reason.