I bought a one off Computer Tune Up from Norton. In the invoice which was e-mailed to me it stated that I had to redeem the service with 30 days and gave me a contact number of 0-800-028-9038. I was put through to an Indian Call Centre. To deliver the service they stated that they needed to gain access to my computer and directed me to a Web page where I had to type in a code. I put the phone down because I thought there would be very serious security issues with this process in terms of scammers accessing my computer. I checked the addresses on the pages which looked like Norton's. I think if Norton are operating in this way to deliver a Tune-up service they are presenting security risks to customers. I don't know a contact number or e-mail where I can contact Norton to get my money back for this service.
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